Talk Agent

Comprehensive Call Center Services by Talk Agent

For businesses seeking professional, around-the-clock customer support, TalkAgent offers a complete suite of call center solutions, available 24/7, 365 days a year. With more than a decade of experience, we cater to clients through multiple communication channels including phone, live chat, email, text messaging, and social media. Modern customers demand seamless communication and consistent service, and our outsourced call center services ensure your business meets those expectations every time. At TalkAgent, we believe excellent customer service is the foundation of success, and we are committed to providing high-quality, flexible support to help your business grow.

Our comprehensive approach allows your business to expand its customer base efficiently without compromising on service quality. Whether through voice calls, live chat, or email support, we deliver exceptional customer experiences that leave a lasting impact. With TalkAgent’s expertise, you can trust that your customers will always receive prompt, accurate, and professional responses, ensuring their satisfaction and loyalty.

Our Process & Features

Explore how Talk Agent delivers exceptional service through our streamlined process and industry-leading features.

Dedicated Personal Manager

A dedicated personal manager ensures a smooth relationship between your business and our team, providing ongoing communication and support.

Lead Forwarding for Conversions

Our lead forwarding system filters and sends only qualified leads, allowing you to focus on finalizing sales and boosting conversions.

Full Chat Transcript Access

Gain full access to chat transcripts for quality assurance and transparency, ensuring that every interaction is aligned with your business goals.

Custom Support Tailored to You

At TalkAgent, we design our services to meet your unique needs, delivering personalized support to match your business requirements.

Live Chat Software Integration

We integrate seamlessly with all popular live chat software like Zopim and Olark, providing versatile support to your customers.

Weekly Detailed Reports

Receive comprehensive weekly reports that give you insights into customer interactions, helping you improve and optimize your service.

Build Your Own Team

We provide you with the opportunity to actively participate in the recruitment of your customer support team, ensuring the perfect fit for your business.

Try Us for Free

Take advantage of our free trial to experience the quality of TalkAgent’s services firsthand. We’re confident you’ll see the difference.